SCARE Tours LLC-Participation & Booking Policy
(Link to Ticket Page at the bottom of this page)
Ensure that all Participants attending individually or as a group read this policy before purchasing and participating (forward this information to all participants).
DO NOT BUY ANY SCARE Tours LLC TICKETS FROM ANYONE OTHER THAN SCARE TOURS LLC AND THE TICKET PROCESSORS WE USE LISTED ON EVENT AD (LIKE EVENTBRITE AND THRILLER EVENTS) Some locations will hire SCARE Tours LLC to perform events and the locations will sell tickets through their sites. -There are scammers who claim to have bought tickets from SCARE Tours LLC and try to sell discounted tickets that they never got. If any questions or concerns or to report a potential scammer, please contact SCARE Tours LLC through email at scaretours@yahoo.com.
-It is easier to contact SCARE Tours LLC by email at scaretours@yahoo.com vs. by phone, as the phone is only used once a week. Or use the contact form through the website at www.scaretoursusa.com
-All Participants must read, agree, and sign the "SCARE Tours LLC Waiver of Liability, Assumption of Risk and Indemnity Agreement/Transportation Services Waiver and Release" to participate in SCARE Tours LLC events. (A link/copy will be available to each paying Participant for completion before undertaking an event). In addition, those purchasing multiple spots must forward the link/copy of waivers to all Participants in the group.
-Waivers can be signed online. If not completed online, waivers will then be available at the event and must be signed then. Waivers completed online allow for faster event check-in times.
-Unless otherwise specified, no persons under age 18 are permitted to attend any SCARE Tours, LLC event.
-If an event allows participants aged 17 years and under to attend, they must participate with an age 18 and older adult. The adults in charge of these minors are responsible for keeping minors under control during events and assume all liability for their actions. SCARE Tours, LLC will remove any Participants and children who do not follow our policies from the event with no refunds.
-There will be rules and expectations unique to each event and location. SCARE Tours, LLC will provide all information to Participants for each event.
-SCARE Tours, LLC will ask for proper legal identification (Driver's License or State Issued I.D.) to identify attendees, confirm minimum age requirement, and ensure valid identification on all Participants for legal matters. Failure to provide appropriate I.D. may result in denied access to the event without a refund. (Any information collected from I.D.s are kept confidential and protected).
-In some SCARE Tours, LLC events, I.D.s may be collected to verify participants, check-in/check-out participants properly, and use provided paranormal equipment. SCARE Tours LLC has had problems with participants leaving locations without informing anyone, resulting in concern for lost individuals/property.
-SCARE Tours, LLC reminds all Participants that they are attending the event at their own risk.
-SCARE Tours, LLC, and the event location accepts no liability for any accident, injury, or incident to a Participant. SCARE Tours, LLC inspects sites before the event to prevent harm to Participants. Due to the nature of tours, there are always potential risks. Therefore, all Participants are encouraged to have third-party liability insurance.
-SCARE Tours, LLC regrets that women in their final trimester of pregnancy cannot attend.
-SCARE Tours, LLC recommends booking a place to sleep for distant locations when attending an event instead of driving home exhausted. Some events can go for hours overnight (SCARE Tours, LLC provides transportation to and from sites for some circumstances, such as "Ride & Roam" events).
-If SCARE Tours, LLC provides transportation to and from an Event Location, such as a "Ride & Roam" event, Participants must arrive to meet at the "Designated Meeting Site" 15 minutes before departure time. No one will receive a refund if arriving late. Call 814-233-7109 or email at scaretours@yahoo.com if you are anticipating being late for transportation. The "Designated Meeting Site" will be listed, and a place provided to park, or Participants can have someone drop off and/or pick up from the "Designated Meeting Site."
-No participants may meet at event locations for "Ride & Roam" events unless particular circumstances are addressed to SCARE Tours LLC in advance. Participants who have specific circumstances to arrive at an event location for a "Ride & Roam" event must know that SCARE Tours LLC needs to arrive first. In some cases, to be permitted into the site, SCARE Tours LLC may hold each Participant's tickets. There will be no discounted price for participants providing their transportation and will not receive any refund in this instance.
-Reserved Para-Exploration locations are reserved upfront by SCARE Tours LLC, and participants are required to provide their transportation to these locations and meet on-site (if not a "Ride & Roam" event). Please be aware that SCARE Tours LLC may hold the tickets to enter if participants arrive before a SCARE Tours LLC member. Therefore, participants may have to wait for the arrival of a SCARE Tours LLC member to allow entry. If arriving late, please contact SCARE Tours LLC at 814-233-7109 or at scaretours@yahoo.com to access the site after the event's start. If SCARE Tours LLC cannot accommodate a late arrival, SCARE Tours LLC offers no refunds.
-SCARE Tours, LLC operates a zero-tolerance policy; no alcohol or drugs are permitted at any event unless otherwise specified. Participants caught with possession or under the influence of alcohol/drugs that alter one's ability to participate safely will be removed from the event with no refund.
-There are no weapons permitted at the event, except for security and proper authorities on the premises.
-There are no refunds of any kind offered to Participants if they leave early from an event. If riding with SCARE Tours, LLC for a "Ride & Roam" event, Participants leave independently without access to the provided vehicle until departure time. You must not be late for departure time if returning to the provided transportation with SCARE Tours, LLC, or the transportation will leave without you, and SCARE Tours, LLC will not be responsible for your return. SCARE Tours LLC will assume participants not departing with the group found another way home and/or stayed somewhere else. SCARE Tours LLC may attempt to contact missing Participants using the provided personal info before departure; however, a no response will not keep the transportation waiting.
-Any bags/purses may be subject to inspection. Therefore, participants should leave any extra items in their vehicles/rooms.
-When riding in a provided vehicle for a "Ride & Roam" event, only bring what you can carry.
-Unless specified, feel free to bring small portable paranormal equipment. SCARE Tours LLC does provide equipment to use for most events. Participants can bring personal equipment for private events that cause no dangers or damages to the property.
-For SCARE Tours LLC events, participants are asked to respect other Participants by only recording audio/video/photo of themselves. No Live-Streaming is permitted unless otherwise stated.
-If an event is "Fully Guided," all guests must stay with their assigned Guides. Upon leaving for any reason or need to use a restroom, the assistants will escort Participants to where they need to go. Failure to follow this rule may lead to removing a Participant from the event without a refund.
-SCARE Tours, LLC provides monitored security for specific events. Participants agree to be recorded and monitored during events.
-Participants may carry their phones during the event, but Participants must completely silence their phones. Participants may step away or be escorted from the event area to complete calls/texts when using the cell phone for any purpose. Calls and texts are disruptive during Tours/Para-Explorations. Therefore, participants must pay attention to their surroundings during calls and texts.
-No two-way radios are permitted, except by the Guides and security.
-Unless stated otherwise, there will be no séances or Ouija boards allowed during events. NO PROVOKING SPIRITS! There is an option for Guided Séance Sessions for specific events.
-SCARE Tours, LLC staff accepts no responsibility for any clothing, equipment, damage to vehicles, parking fines, and clamping of vehicles. A Participant is responsible for their personal property. SCARE Tours, LLC would urge Participants to protect private property and keep all said articles safe while attending an event.
-For any event that occurs outdoors, weather conditions can become troublesome, and Participants are responsible for ensuring they have suitable clothing and footwear for differing weather conditions. SCARE Tours, LLC advises Participants to wear comfortable soft-soled shoes (no flip-flops) that cover both heels and toes.
-There are strict rules on smoking/vaping indoors, and SCARE Tours, LLC does not allow any guests or staff to smoke/vape or bring any open flames into an event unless otherwise stated. Should Participants wish to smoke/vape, SCARE Tours, LLC request to smoke/vape in the designated smoking area(s).
-SCARE Tours, LLC does not take responsibility for any damage caused by spiritual or poltergeist activity, including emotional harm and traumas. SCARE Tours, LLC is not responsible for spirit attachments and will not be held liable for these types of attachments.
-SCARE Tours, LLC permits Flash Photography in specific locations at certain times. Participants will be made aware of the moments when photography is allowed during an event.
-There will be no tolerance for destruction or theft of anyone's property (guests, Location, employees, Guides, volunteers, other participants) and will result in legal action.
-Please be respectful to other participants by keeping noise levels to a minimum. Anyone found scaring people on purpose or violating noise levels repeatedly may be asked to leave without a refund.
-SCARE Tours, LLC only uses responsible and reputable Guides/Paranormal Investigators/Mediums. However, these Guides/Paranormal Investigators/Mediums can only offer guests their own perspective/explanation, which should be considered when deciphering information. Guests are responsible for making their own decisions about what they are experiencing and should act according to their own beliefs. SCARE Tours, LLC recognizes that statements are the Guides/Investigators/Mediums' sole opinion and do not reflect SCARE Tours, LLC policies, opinions, or beliefs. There are no guarantees concerning what truth is and what may be an offered opinion.
-Each guest will act responsibly and will respect the needs of others. Guests will not cause harm or injury to anyone else or put others in danger. Guests must understand the nature of the event and will behave accordingly.
-Some locations are not suitable for clients with disabilities. SCARE Tours, LLC values all its Participants and aims to make as many events as accessible as possible. However, unfortunately, this may not always be possible due to some of the buildings' conditions. If guests would like any further information or would like to discuss an event for accessibility, please get in touch with SCARE Tours, LLC, via email at scaretours@yahoo.com
-SCARE Tours, LLC holds some events at locations believed to have paranormal activity witnessed and recorded by SCARE Tours, LLC, and others. There is no guarantee that paranormal activity will occur during an event. Paranormal activity may be minimal or very intense, injuring guests or damaging personal belongings due to paranormal activity. SCARE Tours, LLC accepts no responsibility for whatever may occur because of paranormal activity. SCARE Tours, LLC also assumes no responsibility if minimal or no paranormal activity is experienced at any of the events.
-Unlike some paranormal groups and businesses that provide paranormal-related events, SCARE Tours LLC WILL NOT fake paranormal activity. We value our integrity and authenticity as a Para-Explorations/Ghost Tour business and want everyone to have an authentic experience without resorting to creating haunted activity. We want to provide enjoyment, entertainment and a positive experience!
-SCARE Tours, LLC, may, at times, record events. The footage may be used as a promotional video and appear on the internet. When purchasing an event ticket, participants agree to allow their image for promotional purposes by SCARE Tours, LLC.
-SCARE Tours, LLC sometimes streams live webcams directly from the venue itself by attending any event. Participants provide acceptance of this.
-SCARE Tours, LLC wants all guests to enjoy their events and feel safe. If anything appears unsafe, please immediately address issues to a SCARE Tours LLC member.
-One disruptive guest can affect every person at an event. Therefore, SCARE Tours, LLC, would ask every Participant to read the terms and conditions in this policy.
-No behavior will be tolerated that has a detrimental impact on the event or any other guests. Any action deemed inappropriate or dangerous will be dealt with swiftly. SCARE Tours, LLC will automatically remove the person or persons concerned from the event regardless of any transport difficulties or adverse weather conditions. No refunds will be issued.
BOOKING/PURCHASES/REFUND POLICY
-The Participants' responsibility is to ensure that they can attend the event spot(s) purchased.
-SCARE Tours, LLC will not offer a refund if Participants cannot attend.
-Many Locations scheduled for are paid in advance, and SCARE Tours, LLC, is liable for these costs.
-All deposits and total payments are non-refundable.
-For cash purchases: no spots will be held for an event unless a non-refundable deposit is made. Participants must pay the remaining balance before the event starts, or no entry will be admitted.
-If any Purchasers made total payments and cannot attend, please contact SCARE Tours LLC ASAP (scaretours@yahoo.com or 814-233-7109) . Depending on the occasion, customers may then be offered a credit toward another event of equal value.
-If Purchasers pay the total ticket price and wish to transfer tickets to a third party, customers can provide SCARE Tours, LLC, with full details on the person(s) who are replacing the original Participant(s).
-For those receiving a ticket from a Participant that has previously paid their portion in total and can no longer attend, the person(s) taking over the ticket(s) are then governed to these terms and conditions in this document and must fill out all waivers and forms necessary to attend an event.
-If Purchasers feel that they experienced a problem with booking an event with SCARE Tours, LLC, then it is advised to contact SCARE Tours, LLC directly by email at scaretours@yahoo.com or via the website at scaretoursusa.com
-In severe adverse weather conditions, SCARE Tours, LLC reserves the right to cancel an event. SCARE Tours, LLC will provide as much notice to Participants before traveling to the location. However, if the weather is such that any member of SCARE Tours, LLC, cannot reach the event, then SCARE Tours, LLC will deem the event inaccessible, and therefore SCARE Tours, LLC will cancel the event. SCARE Tours, LLC will either offer refunds or offer credit towards another event/date.
-SCARE Tours, LLC reserves the right to end an event early, should there be a legitimate reason (bad weather, dangers to guests, power outages, etc.) If this is the case, SCARE Tours, LLC is not liable and does not promise a refund but may offer a credit towards another event of equal value.
-The Purchaser must pay all remaining balances after a deposit for an event. If SCARE Tours, LLC does not receive full payment before the event starts, the Purchaser loses all warranties without a refund and cannot attend the event purchased unless paid in full.
-SCARE Tours, LLC can cancel an event at any time for any reason at their discretion.
-SCARE Tours, LLC can cancel an event if not enough guests have booked to make the event financially viable to operate. Refunds will be issued accordingly. In addition, customers can request to move their booking to another SCARE Tours, LLC event of their choice (of comparable price), in the circumstances that SCARE Tours, LLC needs to cancel an event due to lack of participants.
-In the circumstances that SCARE Tours, LLC must cancel an event: Participants will be informed as soon as reasonably possible in a diligent manner according to the information provided at booking. However, SCARE Tours LLC assumes no responsibility when Participants do not receive notification for a reason of their own (not checking email, not checking spam folders, providing incorrect information, not checking voicemail, etc.).
-This document will be adjusted as needed by SCARE Tours, LLC. Revise dates posted below.
Covid-19 Procedures
Each location has its own set of Covid-19 restrictions, and SCARE Tours LLC is required to make sure all participants follow these rules. SCARE Tours LLC advises all Participants to wear face coverings (such as cloth/disposable surgical masks or bandanas, face shields), even if a Participant has received a Covid-19 vaccine. SCARE Tours LLC assumes all unmasked Participants have private health reasons/or are vaccinated and will not enforce wearing a mask. Wearing a face covering is advised for personal safety the safety of others participating. Participants who are uncomfortable with others wearing or not wearing face coverings are asked not to participate. In addition, SCARE Tours, LLC will ask that if a Participant feels ill or has been around others who are sick, please stay home, and paid tickets may be credited towards another event of equal value. Each site may have its own set of Covid-19 related rules that must be adhered to and is out of SCARE Tours, LLC control. For example, suppose an event location refuses entry to anyone for not wearing a mask. In that case, SCARE Tours, LLC will NOT issue refunds and is not responsible for these event location decisions. We apologize for any inconvenience, as this is difficult for everyone involved. We do our best to follow state regulations and inform participants of these rules as they are available.
-These terms and conditions are non-negotiable, and all customers who purchase/book for an event for themselves and/or others with SCARE Tours, LLC demonstrate their acceptance of these terms. Likewise, all attending must accept terms, even if they did not purchase the tickets or booked themselves.
Form Revised Last on April 14th, 2022
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